We greatly appreciated the phone call a few hours before the appointment; she was professional and friendly. At the appointment, she was prompt and courteous, talked to everyone there, including our dog. She kept her voice quiet and talked us through everything we needed to know. It was very quick, completely painless for our dog, and she quietly left while we grieved. I felt a tug to be a more polite host and encourage her to stay, but in the end, I was grateful for her quiet exit so we wouldn't have to put on a brave face. In a moment that is the hardest, she made it as easy, smooth, and peaceful as possible. We're grateful to this service - being able to say goodbye at home was priceless - and deeply grateful to Dr. Dixon.
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