Question 1

What's included in the total cost?

Accepted Answer

Your total at-home pet euthanasia cost includes three core fees: the in-home euthanasia service fee, a platform fee, and any travel fee for your location. Optional add-ons (cremation and memorial keepsakes) are priced separately. You'll see the full breakdown before you confirm your home visit.

The three core fees are always included:

Euthanasia service fee — the in-home visit and the procedure itself (sedation, euthanasia, and time to say goodbye)

Platform fee — covers booking, vet coordination, and support

Travel fee — applies based on your distance from the attending vet. Some locations have none

Optional, priced separately:

Cremation — private/individual (ashes returned) or communal (not returned)

Memorial keepsakes — paw prints, fur clippings, urns

Urgent or after-hours appointments may carry a surcharge

In Richmond, the euthanasia service fee starts at $350, and cremation typically ranges from $115–$468, depending on the type of aftercare options you choose.

Since pricing varies by location, your exact total is shown on the booking page before you confirm — there's no obligation to proceed.

Question 2

What cremation options do I have?

Accepted Answer

Your pet cremation options fall into three paths: cremation with your pet's ashes returned to you (private or individual), communal cremation where ashes aren't returned, or handling your pet's remains yourself. Available options vary by your local veterinarian. Regardless of your choice, your vet coordinates all aftercare with their local crematorium or aquamation partner.

Options where ashes are returned to you

Private cremation — your pet is cremated alone, so the ashes returned are solely your pet's

Individual cremation — pets are cremated in a large chamber but kept separated by physical barriers, so your pet's ashes stay identifiable and are returned in an urn

The most common optional keepsakes when ashes are returned are paw prints, fur clippings, ink prints, and custom urns — availability varies by vet

Options where ashes are not returned

Communal (group) cremation — your pet is cremated respectfully alongside other pets, and the crematorium scatters their ashes in their local grounds. Typically, this is the lower-cost option.

Handling your pet yourself

Your vet leaves your pet with you to arrange aftercare, such as a home burial. Please review your local laws and regulations when choosing a final resting place.

Your vet coordinates respectful transportation and return of your pet’s ashes whenever an "ashes returned" option is chosen. The exact options and pricing are shown when you schedule a visit with a local veterinarian.

Question 3

How do I know when it's time?

Accepted Answer

There's rarely a single moment that tells you when it's time to say goodbye. Most families recognize it when their dog or cat's comfort fades across several areas at once (most often pain, breathing, eating, mobility, and engagement with you), and the bad days start to outnumber the good. Reflecting on these changes over time, then talking with your vet, brings the clearest answer.

You may hear this described as knowing when to "put your dog or cat down" or "put them to sleep" — both mean the same painful, loving decision.

Signs of declining comfort to watch over time:

Pain or discomfort that medication no longer eases

Labored or difficult breathing

Eating or drinking noticeably less

Trouble standing, walking, or climbing stairs — or, for cats, jumping to favorite spots

Accidents or trouble staying clean, including litter-box changes

Confusion, restlessness, or anxiety that won't settle

Hiding or withdrawing from the family

More bad days than good ones

What matters most is the pattern across several of these areas over time — not any single sign. A few signs that need a vet right away include gasping or open-mouth breathing (especially in cats), blue or pale gums, or repeated seizures.

Our free Quality of Life questionnaire walks through these same areas to help you reflect on your pet's comfort and bring clearer notes to your vet. It's a gentle reflection aid — not a pass-or-fail test, and never a decision-maker.

For a full, vet-developed decision framework, read How Will I Know When It's Time.

Question 4

Will the vet take my pet with them after the appointment?

Accepted Answer

Yes. If you’ve chosen cremation, your vet will respectfully transport your pet from your home to a partner crematorium after the appointment. You don’t need to do anything. Your vet will coordinate the transport, cremation, and return of your pet’s ashes.

What to expect:
• Your vet brings everything needed for a safe and dignified transport
• You decide how much time you want before they leave. There is never a rush
• If you've chosen private or individual cremation, ashes are typically returned within 2-3 weeks. This varies by vet
• For larger pets (greater than 100lbs), your vet may ask for help to move your pet with dignity — they will let you know if they need your help prior to the process

Question 5

What if my pet passes before the appointment?

Accepted Answer

If your pet passes peacefully at home before your scheduled appointment, please know there's no obligation to proceed and no cancellation fee. You can cancel anytime before your vet arrives, right from the link in your booking confirmation email or text.

If you'd like our help with aftercare

Many families still appreciate having their vet come to their home to provide aftercare. We can take your pet into our care, coordinate cremation with our local partner, and return their ashes to you, so you don't have to handle those arrangements yourself. Just let your vet or our team know, and your appointment becomes an aftercare visit instead.

If you'd prefer to handle things on your own

You can cancel at any time using the link in your booking confirmation (sent to you by email and text). Our usual cancellation fee doesn't apply when a pet has passed peacefully on their own. We only ask that you let your vet know when you're able, so they can be there for another family who needs them.

Whatever you choose, please take all the time you need.

Question 6

What is at-home pet euthanasia and how does it work?

Accepted Answer

At-home pet euthanasia is a service where a licensed veterinarian comes to your home to gently help your pet pass peacefully when it's the right time. A sedative is usually given first, so your pet drifts into a deep, comfortable sleep, followed by a final injection that allows them to pass peacefully. It is widely offered as a gentler alternative to clinic-based euthanasia.

The general flow of most in-home providers
While the specifics vary between providers, most in-home euthanasia services follow a similar shape:

You book an appointment online or by phone with a veterinarian who serves your area

The vet contacts you before the appointment to confirm details and answer questions

On the day, the vet arrives at your home with what they need for a calm, unhurried visit

After time with your pet, the vet administers a sedative to help them into a deep sleep. Once your pet is fully asleep, a final injection follows

The vet helps coordinate aftercare, including cremation if you choose it

The full appointment usually takes around half an hour to an hour, though there is no set time and the pace is yours.

Differences between providers
Different services use different sedation approaches, scheduling systems, pricing structures, and aftercare partnerships. Some require advance notice while others accept same-day bookings. Some include keepsakes while others do not. If you are comparing options, it is worth reaching out to a few to ask about their specific approach.

You may also hear this service described as having a pet "put to sleep." Both terms describe the same gentle process.

At CodaPet specifically
Our booking flow shows available appointment times across the next 7 days, with the vet for each time visible alongside their photo, bio, and reviews. You can compare options side by side, see a live cost estimate as you view your options, and choose the aftercare path that fits your family. For a complete walkthrough, read our Complete Guide to Pet Euthanasia.

Question 7

What should I expect during my appointment?

Accepted Answer

During an in-home pet euthanasia appointment, your vet spends unhurried time with your pet and family before the procedure itself, which is gentle and quick. A sedative is given first so your pet drifts into a peaceful sleep, then a second injection allows them to pass calmly. Most visits last around half an hour to an hour, with as much time as you need at every step.

How the process will unfold:

Your vet arrives in a way that's meant to fit calmly into your home with everything needed for the visit. They'll spend time getting to know your pet in the spot where your pet is most comfortable, and they'll explain as much or as little about what's about to happen as feels right to you. Questions are always welcome.

A few small things that can help in advance:

Choose a spot in your home where your pet feels safe and won't need to be moved.

Keep their favorite treats nearby — many pets enjoy a few before the sedative.

Invite family members and loved ones, human and four-legged, to gather close.

When you're ready, sedation is given first. Within a few minutes, your pet is in a deep, peaceful sleep, feeling nothing. The final injection follows when you say you're ready, and the heart stops gently — usually in under a minute. Afterward, you're welcome to stay with your pet for as long as you'd like.

If at any point you'd like more time, have a question, or have a special request, just say so. Your vet’s goal is to help your pet's passing be as dignified and peaceful as possible.

You may hear this called having a pet "put to sleep,” which means the same gentle, loving goodbye of euthanasia. For a full walkthrough, including how to prepare your home and what comes afterward, please read our Complete Guide to Pet Euthanasia.

Question 8

Will my pet experience any pain during euthanasia?

Accepted Answer

No, euthanasia is not painful for your pet. A gentle sedative is given first, so your pet drifts into a deep, comfortable sleep before anything else happens. The final injection, often called being "put to sleep", is given only after they're fully unconscious, so they feel nothing of it. It's widely considered the most peaceful way to end suffering.

How the sedation works

The first injection is a sedative that feels like any other shot (a brief, small pinch). Within a few minutes, your pet is in a deep, peaceful sleep. From that point forward, they feel nothing. The vet only gives the final injection once they're certain your pet is fully unconscious, and the heart stops gently, usually in under a minute.

What you may notice (and it's all normal)

After your pet has passed, you may see small movements such as a deep last breath, slight twitching, or eyes that remain partially open. These are involuntary reflexes as the body relaxes; your pet is not aware of them and is not in distress. Your vet will be there to explain anything you see in the moment.

For a full walkthrough of the procedure, including how sedation and anesthesia work together, read our Complete Guide to Pet Euthanasia.

Question 9

How should I prepare my home for my pet's euthanasia?

Accepted Answer

To prepare your home for your pet's euthanasia, choose a quiet, comfortable spot where your pet already loves to rest. Often, a bed, a sofa, a sunny window, or a favorite rug works perfectly. A soft blanket or towel underneath, their favorite toys or treats nearby, and a parking spot close by for your vet are all that's truly needed.

A few things that often help:

A familiar spot where your pet won't need to be moved or wherever they're most comfortable

A clean blanket or large towel laid underneath (helps with any post-procedure reflexes)

Keep their favorite treats nearby, as many pets enjoy a few before sedation

A plan for who'll be present, so you can let family know the time

A parking spot near your door for your vet, if you live somewhere parking is tight

Their regular medications, unless those have started to cause discomfort

You don't need to bathe your pet, dress them up, or do anything special. They should be exactly as they're most comfortable on an ordinary day.

For a more complete preparation walkthrough, including what to expect emotionally in the hours leading up to the appointment, please read our Complete Guide to Pet Euthanasia.

Question 10

Who can be present during the euthanasia?

Accepted Answer

Anyone you'd like can be present, and many families choose to gather close. That can include spouses or partners, children, extended family, friends, and other pets your dog or cat is comfortable with. The goal is to surround your pet with as much love as possible, in the place they feel safest, in a way that feels right for you, your pet, and your family.

Make it your own
There's no right way to say goodbye. Some families hold their pet, others lie next to them on the floor, and others sit quietly nearby. Many bring favorite toys or blankets, play soft music, or speak gentle words. You can create whatever ritual feels meaningful to your family.

Who often gathers

Close family, however your family looks

Children, when you feel they're ready (your vet can help with age-appropriate explanations)

Extended family and friends who loved your pet

Other pets your dog or cat is comfortable with. Many families find a quiet goodbye sniff helps surviving pets understand what's happened

If you'd rather step away
That's also okay. Some pet parents find the final moments too difficult and choose to say goodbye before the procedure begins. Just let your vet know what feels right for you, and they will handle everything with the same dignity.

For a complete walkthrough of the appointment, including how to prepare your home and family, read our Complete Guide to Pet Euthanasia.

Question 11

How do I schedule an appointment?

Accepted Answer

To schedule an in-home appointment, start at our booking page. Share a few details about your pet (whether they're a dog or cat, their weight, and your location), then browse available appointment times over the next 7 days. The vet for each time, your aftercare options, and a live cost estimate are all shown as you go.

What you'll do:

Share your pet's type, weight, and your location (a city, zip, or full address; an address gives a more accurate travel fee from the start)

View available times over the next 7 days to see which fits for your situation, your pet, and your family. The vet for each time is shown with their photo, bio, ratings, and reviews

Choose your aftercare — all the options are visible together: ashes returned to you, ashes not returned, or no cremation if you'd prefer to handle things yourself

Add any memorial keepsakes you'd like

Share a few details about your pet and yourself, and put a card on file to reserve the appointment

Your card isn't charged until after the appointment is completed.

Along the way:
The estimate summary updates in real time — if you change the time, vet, aftercare option, or keepsakes, the new total appears right away. You can compare combinations and make a calm, informed decision without any guesswork on price.

After you reserve:
You'll receive a confirmation by email and text, with a link to reschedule or cancel anytime. Your vet is notified at the same time, and they’ll reach out by call or text, depending on the time of your appointment, to introduce themselves and answer any questions you may have.

If you don't see a time that works, you can submit our Urgent Request page for time-sensitive needs, or call 1-833-CODAPET (833-263-2738) and we'll do our best to help you.

Question 12

How far in advance do I need to make an appointment?

Accepted Answer

You don't need to book far in advance as many families reserve their appointment the same day, often within a couple of hours. Many vets accept bookings with as little as 2 hours' notice, and you'll see clear pricing on all your choices as you go. If nothing in the available schedule fits your timing, you can submit an Urgent Request.

If you're ready to book
Most appointments are available within the next 7 days, with same-day options often possible depending on your area. The booking page shows you the full cost estimate before you confirm, where you can compare times, vets, and aftercare options at your own pace. If a vet is available but no time slot in the schedule fits your needs, an Urgent Request lets you request a different time; the vet will reach out to confirm the details and any extra fees.

If you're not sure you're ready
There's no rush, and we'd never want you to book before it feels right. If you'd like a structured way to reflect on your pet's quality of life, our Quality of Life questionnaire walks through the areas vets weigh and can help guide a conversation with your family or your primary vet. Some vets also offer quality-of-life consultations. If you'd like to ask about availability in your area, our care team can help: 1-833-CODAPET (833-263-2738).

For a complete walkthrough of what to expect during an appointment, read our Complete Guide to Pet Euthanasia.

Question 13

What is the cancellation policy?

Accepted Answer

You can cancel or reschedule your appointment free of charge up to 4 hours before your scheduled start. For cancellations within those final 4 hours, we ask for a $100 fee to cover the time your vet has set aside for you. If your pet has passed before the appointment, we waive that fee in good faith.

To cancel or reschedule:

Use the link in your booking confirmation (sent to your email and text)

Or call us at 1-833-CODAPET (833-263-2738)

Or reach out to your vet directly if you have their contact information

If you find yourself needing to change plans on short notice, in case your pet's condition has shifted, a family member can't make it, or something unexpected has come up, please reach out as soon as you're able. Even a quick call within the final 4 hours helps us understand and respond. We try to handle late cancellations with care, especially when circumstances are clearly outside your control.

Question 14

How and when can I pay for my appointment?

Accepted Answer

You place a credit or debit card on file when booking your appointment, and your card is charged after the appointment is complete. There is no payment to handle on the day itself, so you can focus on being present with your pet rather than logistics. We accept all major credit and debit cards.

The payment flow:

When you reserve, your card is added to your booking, but not yet charged

After your appointment, the final amount based on your confirmed services is charged to that card

You'll receive an itemized receipt by email, which most pet parents find useful for insurance or personal records

What's accepted:

All major credit and debit cards

CareCredit is not currently accepted, though we are working on adding it

If your insurance company needs extra paperwork
After your appointment, you can email our care team at info@codapet.com with whatever your insurer is requesting, and we'll do our best to provide it.

Note: If you need to update the credit card on file or split a payment between two credit cards, please email the care team.

Question 15

How long will the procedure take?

Accepted Answer

Most in-home euthanasia visits last around half an hour to an hour. The procedure itself is gentle and quick, and the rest of the time is unhurried space for you to be with your pet before, during, and after. You set the pace, and your vet will follow your lead.

A rough sense of the flow:

A few quiet minutes when your vet arrives, to get to know your pet and confirm your wishes

Sedation, after which your pet drifts into a deep, comfortable sleep

The final injection is given only after your pet is fully asleep, which usually takes under a minute

Take as much time as you'd like with your pet afterward

When you are ready, your vet handles transport for cremation if you've chosen it

The visit is unhurried. If you need more time at any point, simply tell your vet, and they will give you as much time as you need.

For a complete walkthrough of the appointment, please read our Complete Guide to Pet Euthanasia.

Question 16

Are there any low-cost or no-cost pet euthanasia solutions?

Accepted Answer

Yes, low-cost and no-cost pet euthanasia options exist in many areas, though availability varies by location. We understand that cost can add another layer of difficulty to an already painful moment. Local animal shelters, nonprofit veterinary clinics, and animal control services often offer reduced-cost or donation-based care, sometimes including basic cremation.

Common types of low-cost resources:

Local animal shelters and humane societies
Many provide low-cost or donation-based euthanasia services, often with basic cremation included.

Low-cost veterinary clinics and nonprofits
Some clinics and nonprofits offer reduced-cost euthanasia, sometimes supported by grants or donations.

Animal control services
In certain cases, local animal control agencies may offer euthanasia services for terminally ill or suffering pets at a lower cost.

Important things to ask when reaching out:

Availability and whether an appointment is required

Eligibility criteria, since some providers offer income-based assistance

Whether cremation or aftercare is included in the base price

Any restrictions based on your pet's size, health condition, or location

While lower-cost options are available, many families choose in-home euthanasia for the peace and privacy of having their pet pass away at home, surrounded by loved ones. Both paths are valid. Whatever feels right for your family is the right choice.

Question 17

What should I do if my pet is declining fast?

Accepted Answer

There are a few paths forward, depending on where you are in the process. If you have already scheduled a visit, your booking confirmation page includes a one-way text for letting your vet know your pet is declining faster, so they can try to move your appointment earlier. If you have not scheduled yet, please check the scheduling page for same-day availability.

If you already have an appointment scheduled
Open your booking confirmation page (sent to your email and text), which includes a one-way text option specifically for letting your vet know your pet is declining faster. They will see your message and try to move your appointment earlier if they can.

If you have not booked yet
The fastest path is our booking page, which shows same-day availability when available. Many vets accept reservations with as little as a couple of hours' notice, so a same-day appointment is often possible.

If no available slot fits your timing, submit an Urgent Request. This alerts vets in your area, and any who can accommodate you will reach out to confirm the situation, share any surcharge for the urgent timing, and send you a link to confirm the new appointment with all the details.

If this is an immediate emergency
A 24-hour veterinary emergency clinic or your primary clinic is the right call. Each of our city pages lists local clinics and emergency hospitals with their contact information.

If you need help figuring out the right path
Our care team can help. Email info@codapet.com or call 1-833-CODAPET (833-263-2738), and they will do what they can to coordinate. If we cannot accommodate your timing, other in-home services, such as inhomepeteuthanasia.com, may have availability.

We are not always able to be there at the exact moment you need us, but we will try our best.

Question 18

What qualifies as an urgent appointment?

Accepted Answer

An urgent appointment is one needed within hours rather than days, typically because your pet's condition has suddenly worsened and standard appointment times don’t work. Reasons include sudden decline, visible pain or distress, or other time-sensitive end-of-life needs. If your pet is in active medical distress that needs immediate intervention, a 24-hour emergency clinic is the safer first call.

Situations that often qualify as urgent:

A sudden decline in your pet's condition

Visible pain or distress that has worsened in hours rather than days

A hospice pet whose decline has accelerated

Other time-sensitive end-of-life needs where waiting for a standard appointment is not realistic

Situations that are not a good fit for urgent requests:
If your pet is in an active medical emergency, such as severe trauma, uncontrolled bleeding, repeated seizures, or sudden collapse, please go to a 24-hour veterinary emergency clinic. Urgent requests with us are not guaranteed, and an emergency clinic can respond faster than it takes a vet in our network to respond to an urgent request.

How the surcharge works
Urgent appointments typically incur an additional surcharge due to the off-schedule timing. The exact amount varies by vet and by your situation, including time of day, travel distance, and whether it falls on a holiday. The vet will share the exact amount with you when they reach out after you submit your request.

If you are unsure whether urgent care fits your situation, our care team can help you think it through at info@codapet.com or 1-833-CODAPET (833-263-2738).

Question 19

Are these emergency services?

Accepted Answer

CodaPet's urgent appointments are not the same as emergency veterinary services. We help pet parents find end-of-life services that accommodate urgent timing when possible. For pets in acute medical crisis, such as uncontrolled bleeding, severe trauma, or sudden collapse, a 24-hour veterinary emergency clinic is the appropriate first call.

When an urgent request fits:

You have already decided euthanasia is the right path and need it sooner than a standard slot allows

Your pet is in a terminal decline, and you want a peaceful in-home goodbye within a short window

Your pet's condition has worsened suddenly, and standard appointment times do not work

When an emergency clinic fits better:

You are not yet sure whether your pet can recover, and a vet exam may help decide

Acute medical events that need immediate intervention, such as seizures, trauma, or poisoning

You can transport your pet and need help within the hour

If you are unsure which path is right, our care team can help you think it through at info@codapet.com or 1-833-CODAPET (833-263-2738).

Question 20

Do you provide 24-hour pet euthanasia services?

Accepted Answer

Unfortunately, most vets do not offer 24-hour care; however, you can view and schedule your visit 24 hours a day. The vets in our network share their schedules through our scheduling page, and most accept appointments during standard daytime and evening hours. Some vets accommodate urgent or after-hours requests when their schedule allows, with an additional surcharge that varies by vet and situation. For overnight emergencies, a 24-hour veterinary emergency clinic is most often the right path.

What's realistic in terms of timing:

Standard appointments: 7 days a week, during daytime and evening hours

Same-day or next-morning urgent requests: often possible through our Urgent Request page, with a surcharge that depends on the vet and the time

Late-night appointments (after about 10 pm): occasionally possible if a vet in your area can accommodate, but not a reliable expectation

Overnight appointments: not something offered with any consistency

For overnight or middle-of-the-night emergencies
A 24-hour veterinary emergency clinic is the most reliable option. Each of our city pages includes contact information for local emergency hospitals you can reach immediately.

Other in-home services
If your timing falls outside what is normally offered, services like inhomepeteuthanasia.com may help you find a service that can.

Question 21

Is there an added cost for urgent appointments?

Accepted Answer

Yes, urgent appointments typically include an additional fee in addition to the standard appointment cost. The exact amount varies by vet and by your situation, including the time of day, your location, and the vet's ability to accommodate. You will see the full estimate before you confirm the appointment.

What can affect the urgent surcharge:

The time of day or night the appointment falls in

How far the vet is traveling to you

Whether the request lands on a weekend or holiday

The vet's own pricing for off-schedule availability

How you'll see the cost:
After you submit your urgent request, the vet who can accommodate you will reach out directly. They will share their surcharge for the timing and any other applicable fees before you confirm. The booking link they send will show the full estimate, so there are no unknowns when you reserve.

If cost is a concern:
You can also check the standard booking page for a same-day slot. If anything has opened up, it would not include an urgent surcharge. For lower-cost emergency options, some 24-hour veterinary emergency clinics offer euthanasia at a different price point, though the setting differs from in-home.

In-Home Pet Euthanasia in Richmond, VA

Veterinarians serving Richmond, VA

Dr. Jaime Pickett

Dr. Jennifer Holman

Dr. Angela Schmillen

Services & Pricing

How do I know when it's time?

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Local resources

Find aftercare for your pet near Richmond, VA in times of need

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