Dr. Susannah Mays was kind, caring and compassionate. She made us feel so comfortable with her professionalism and guidance throughout the entire process.
Dr Mays was extraordinarily kind and patient on one of the hardest days for our family. She explained the process, gave us all the time we needed, and was sweet enough to listen as we recounted stories of our beloved dog.
5.0Mar 03 2026 by Stephanie B. Dr. Mays was incredibly kind and sensitive throughout the entire experience. As heartbreaking as the process was, Dr. Mays made it so our cat was comfortable throughout and we were able to grieve in the privacy of our home. I cannot recommend this service or Dr. Mays enough.
5.0Sep 20 2023 by Daisy L. Dr. Mays was outstanding, not only in her professional capacity, but also in her compassion & kind-heartedness toward our sweet Mercy and with us. I cannot thank her enough for being there for us.
5.0Jul 07 2024 by Mindy J She was so kind and gentle with our pet from start to finish. Explaining what will happen prior to, reassuring us he was not in pain and making sure King was comfortable during the process.
5.0Apr 04 2024 by Jahna Smith Dr Mays was the most patient wonderful person for me because I just had a very hard time making this decision for my soul dog even though I knew it was the right decision because I knew she was very ill she let me take my time to say goodbye and I recommend if anyone else is in the same situation please contact them
5.0Sep 06 2024 by Donna P Would greatly recommend Dr Mays for anyone with the unfortunate need of letting their pet go. Allowing our dog to remain in the comfort of our home without adding the stress and anxiety of a trip to the vets office was a true blessing. And Dr Mays was very compassionate and professional in each step of the process.
Having to make the decision to let our pet companions go is the worst emotional experience. I have had to do this 4 times before and have always had an in office euthanasia. With my latest dog Titus we chose a peaceful passing at home with Dr. Susannah Mays. From the first initial phone call to the last day I experienced nothing but compassion and empathy. Dr. Mays was amazing in understanding our grief and needs. She explained everything along the process. She gave us the time we needed to say goodbye. As sorrowful as it was to say goodbye it was also the most beautiful experience letting my Titus pass at home. Titus was surrounded by his family and we were able to comfort and love him til the end. I will always choose an at home passing in the future. I highly recommend Dr. Mays and CodaPet. They did everything with the highest quality of care and compassion.
5.0Jul 01 2024 by Janell Street A couple of months ago, I didn't know that at-home euthanasia existed. Dr Mays was so wonderful and made the experience as easy on us as she could. I would highly recommend CodaPet.
5.0Apr 01 2024 by Summer J. Dr. Mays was so kind and caring with my Charlie. She took her time to explain everything and to make sure I was comfortable with what was happening and that Charlie’s passing was peaceful and painless. I couldn’t have asked for better care anywhere and the fact that she came to our home so I didn’t have to put the stress and pain of a car ride on my 18 year old baby meant the would to me.
5.0Sep 03 2023 by Rebecca B Saying goodbye to my beloved pup was one of the hardest days of my life, and I will always be grateful that Dr. Susannah was there with us. She was so thoughtful and kind throughout the entire process, showing deep compassion not only for my dog but also for me.
Her gentle manner and patience helped make an incredibly painful experience feel peaceful and dignified. She took the time to explain everything with care, reassured me when I needed it, and treated my pup with such respect and tenderness.
I cannot thank Dr. Susannah enough for her compassion on that day.
5.0Oct 17 2025 by Katie S. Dr. Susannah Mays was heaven sent as she provided gentle, peaceful, compassionate, in-home euthanasia to our beloved dog, Abby. Our local vet supported Abby in having a good long life, but when we knew it was time to let her go, we wanted a peaceful, calm and loving exit for both Abby and our family. After much research and prayer, we decided on CodaPet. Abby was able to lay on my chest, peacefully sleeping, while Dr. Mays carefully and professionally put her to sleep. I wish I had known about in-home compassionate euthanasia with all our other dogs. It truly was a blessing to all of us to have found Dr. Mays. No fear or anxiety for Abby, and a calm, gentle end for us.
It was technologically easy to schedule through the CodaPet website. Dr. Mays contacted me right away and offered comforting and encouraging words as she knew how difficult it would be to say goodbye to our beloved pet. Dr. Mays kept in touch and on the scheduled day, she arrived promptly and gently inquired about our life with Abby. Overall, Dr. Mays made one of the worst days a treasured memory knowing that Abby went out on her own terms. No words can express our gratitude.
5.0Sep 18 2024 by Patricia Johnson Dr. Mays is a wonderful doctor. She never made us feel rushed in the process of putting our beloved family dog down, and answered all of our questions so we truly understood the process and what to expect. Having her come to our home for the euthanasia was so much more peaceful than taking him to the vet, and we will always choose this option with her moving forward. Thank you Dr. Mays for everything you do, you made this decision much less stressful for us, my family truly appreciates it!
5.0Feb 27 2025 by Shelby M. This service went above and beyond my expectations. From the ease of the online booking to the exceptional care my pet and I received. Dr. Mays was amazing, very caring, educational and empathetic in the most difficult time. I have no doubts I made the right decision about using this service vs taking to the vet. Additionally, the box for the ashes, the clay paw print and the imprints Dr. Mays did were perfect.
5.0Nov 20 2023 by Krista Y Dr Mays was incredibly professional and helpful during what was an excruciatingly difficult time for us. I would recommend her with highest regards.
5.0Sep 03 2023 by Henry W Dr. Mays was wonderful. She was sensitive and appreciated what we were going through. I even received a card from her later in the week. Although a difficult thing to decide codapet was easy to navigate.
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5.0Sep 03 2023 by Richard W Dr. Mays is compassionate & kind. I cannot recommend her highly enough for this service. At home service, while still very difficult, is calm and peacful. Dr. Mays only adds to that environment with her care and concern.
5.0Jan 02 2025 by Annie R. We had a great experience using Codapet. Booking the appointment was quick and easy and everything went smoothly. Dr. Mays was so kind and caring. Would recommend vs. the clinic setting and it was about the same price but with the convenience of being at home.
5.0Jan 08 2025 by Amanda Merritt This was our first experience with in-home euthanasia and would highly recommend it. Your fur baby is where they want to be and are surrounded with love and calm. Our Radley had gone down fast over the last month and we had an appt scheduled for a Friday morning. He woke up the Wednesday before, which happened to be New Year’s Eve, and couldn’t hardly walk. Seemed like a stroke or something of that nature. I sent a video to Dr. Mays and asked if there was any way she could come that day. She checked her schedule and worked with us so that our sweet boy didn’t have to suffer much longer. She came out early afternoon on New Year’s Eve and helped us ease our sweet Radley across the Rainbow Bridge. We are forever grateful for her professionalism, kindness and empathy.
5.0Jan 16 2026 by Melinda B. Dr. Mays is such a kind & caring person. She was so kind & gentle with our Bella. We are so grateful to her. Bella was sent over the rainbow bridge surrounded by love.
5.0Jun 28 2025 by Michelle D. We knew the day was coming when we would have to make the difficult decision to let our sweet Abby go. We have had many dogs over the years and did not know that compassionate in-home euthanasia was an option until recently. When we knew Abby’s time was imminent, after much prayer, I made the appointment. We wanted Abby to have a calm and peaceful departure on her terms, not go out experiencing severe anxiety. I’ve read that it’s better to be a week early, rather than a day late when considering euthanasia. Thanks to Dr. Susannah Mays, Abby was able to leave this world peacefully laying in my arms. The overall experience for our family was exceptional. Dr. Mays contacted me and assured me that if we changed our mind, it would be ok. Hearing that somehow gave me comfort knowing that if a miracle happened and Abby got better, we could cancel. The day before the appointment, our beloved 16+ year old, very ill Abby girl let us know that she was ready to go. On the day of our appointment, Dr. Mays texted as a reminder and arrived promptly with kind words and wanted to know all about our sweet old pup. Dr. Mays showed such compassion and kindness to us and to Abby. Dr. Mays explained the procedure, we signed the consent and as Abby was sleeping in my arms, she was able to receive the medications without even knowing. Abby didn’t flinch and was gone in a few minutes with no pain, no anxiety, no emergency and no panicking family members. We wish we had known earlier that there was a better way to let your beloved pet die in peace. We will always be eternally grateful for the compassionate care Dr. Mays gave to Abby and to us as a family. Dr. Mays is blessed and has a special calling for the work she does and we were blessed to be able to experience that in real life. Thank you Dr. Mays. You make a difference in the lives of pets and the folks who love them to the end.
This was the very best way to have my dog euthanized. It could not have been any more peaceful or comfortable for her. Dr. Mays was very professional yet compassionate and things could not have gone more smoothly for such a sad but inevitable experience that we as pet owners must endure.
5.0Oct 18 2024 by Judith W. Dr. Mays was professional and compassionate. She explained everything as we went through the process and was kind and considerate to both my sweet Pascha and me. I would not hesitate to call for her help again. She’s the best.
5.0Feb 27 2025 by Susan C. Dr. Mays somehow turned one of the toughest moments for a pet parent into a very comfortable, meaningful experience. I cannot recommend her more to someone having to make this decision for your fur baby.
5.0Sep 13 2024 by Stephanie Hooee Dr.Mays was very compassion and caring. She explained the procedure simple with loving care. She rub and talk to Misty letting her know she wad there to easy her and pain and suffering. I truly very glad to used this company. Thank so much Dr. MAYS
5.0May 03 2025 by Ozella T. It was so important to me that we gave our Suki the kindest and most peaceful way to pass, and Dr Mays definitely helped us do that. I’m very glad to have been able to provide dignity and compassion for my angel doggy with in home euthanasia.
5.0Jul 27 2023 by Darian G Sr. Mays was very compassionate. She gave us time and checked with us from the first day we made the decision. We were allowed to make Straight comfortable and she was happy to answer any of our questions.
