Dr. Norman explained process clearly, was empathetic, and respectful. Treated our Buddy and the whole family with much appreciated excellent care.
5.0Feb 03 2025 by Tom and Amy N. Dr. Norman’s kindness and experience was evident throughout every step of the process. I’m so thankful we had her to guide us through such a heartbreaking time.
5.0Mar 16 2024 by Danielle M On what was one of the most difficult of days, Stephanie offered a calm compassionate presence. I chose to put my 19 year old Cat down as she was showing all the signs of an immenent departure - and I did not want her last hours to be painful. When Stephanie arrived she offered as brief consult to help me sort through if this was the right time. After I reviewed what was going on with her, and made peace to move forward, she identified possible scenarios of how my Cat would react. She held space for me to say goodbye. She took great care in how she administered the different medications -- and I am grateful that my cat passed quickly, quietly and peacefully. The memory of that day is so deeply painful. But I am grateful for Stephanie's kindness and empathy - and my positive experience with her makes the memory less painful. On a procedural note - she gives an oral sedative before a shot sedative. This ensured my cat never experienced pain or discomfort. I've read some accounts of animals reacting very badly to the shot sedative, so I am grateful my cat did not have to experience this in her last moments.
5.0Mar 25 2026 by Tanya Q. I’m very glad that we had Dr. Norman to help us say farewell to our pup. From the beginning she was very warm, communicative, and thoughtful. She made sure that we understand the process and let us know what to expect every step of the way. She really made the whole difficult process much easier to handle.
5.0Dec 05 2025 by Alex Y. I genuinely can’t imagine having gone through this experience without Dr Norman’s support and demeanor. She was incredibly respectful and compassionate , let us have space for grief, and also spoke to us through it in a way that was both informative and empathetic in a way that made me feel less dread during the entire process than I would have otherwise. Dr Norman took a very painful and slightly traumatic situation and made it feel like a funeral, celebrating the cat’s life with respect and love, vs. a clinical procedure. And yet she also explained every step of the way where my pet was along in the process. I know for certain she was not in pain during it. Thank you very much
5.0Apr 24 2025 by Shannon S. CodaPet and Dr. Stephanie Norman were instrumental in making the peaceful passing of my sweet Sammie an experience I could manage. When Dr. Norman arrived, she allowed Sammie and me the space to get situated for what was to happen in a time that worked for us. Dr. Norman was kind, ever so gentle, inquisitive about my sweet baby boy, and made me feel at ease with this difficult decision. Sammie was carried across the rainbow bridge gently and with such care, and I couldn't have imagined a better experience. I plan to call CodaPet and Dr. Norman again when I have to say goodbye to Sammie's older brother, as I know the experience will be a gentle and gracious one.
5.0Aug 03 2025 by rebecca rice Our vet was great. She made the process as smooth as it could be and genuinely cared for our cat. Yeah it was a sad time for us and she guided us through the process and was thoughtful.
5.0Jul 03 2024 by Mitchel B Dr. Norman was wonderful in helping our pet pass away peacefully at home. She was professional, compassionate and genuinely kind. We would highly recommend Dr. Norman and CodaPet for those looking for in home euthanasia services.
5.0Sep 16 2025 by Doug Taylor Upon arriving to our house when it was time to say goodbye to our cat, Dr. Norman was very kind, sympathetic and explained each step of the process along the way very well. She made a scary experience feel a little less intimidating. I can safely say she made one of the worst days of my life easier. I am extremely appreciative of the work she does. I would recommend her to anybody.
5.0May 14 2024 by Jayden B Dr. Stephanie Norman came by our home as we made the extremely difficult decision to say goodbye to our beloved cat, Meow Meow. She was very patient, accommodating and understanding. She explained everything she was doing before beginning the process and did not make us feel rushed.
Although it was very hard, we are glad we went through with doing the euthanasia home and that Dr. Norman was the one to be there to guide us through the transition.
Dr. Stephanie Norman was a godsend in helping give us peace of mind by peacefully putting my old lady to sleep. She was compassionate and let us know every step of the way what was going and did not rush to get in and out. I have tremendous peace of mind knowing she passed with the side of someone who treated her with care and compassion
5.0Apr 11 2025 by Shannon S. Dr Norman was so very gentle, patient, calm and accommodating during this very difficult passage for my beloved companion cat of 16+ years. There simply is no easy or painless way through these times when our pets look to us to be brave and strong for them. But Dr Norman made it the best it could be. I'm very thankful she was available for us and walked this thorny path with us. Thank you, Codapet Team.
5.0Jun 19 2025 by Sandra H. Dr. Norman was the most kind and gentle person when she came to my home to help me say goodbye to my Sammie. I am still struggling with the loss, as is Sammie's older brother Cooper, but I can't imagine how we would be had we not had the assistance and grace given us by Dr. Norman. I plan to connect with Dr. Norman again, when it's time to shepherd Cooper over the rainbow bridge to join his forever best friend, Sammie. I can't imagine a better person to help with these kinds of hardships, and I intend to tell anyone who needs this service of my experience. Thank you, Dr. Norman, for helping my family with this difficult decision.
-Rebecca Rice
5.0Aug 03 2025 by Rebecca R. At the height of our family's sadness, deciding to put Brians last moments in the hands of Dr. Norman was the right one. Stephanie is a great communicator, explaining and then implementing Brians passing with kindness and empathy for all of us. Her reassuring words and gentle care with Brian made the worst of events, one we will remember as honoring his place in our lives.
5.0May 01 2025 by Ross Allen I would like to thank Dr. Norman for her genuine care and concern for our Brodie O'Shea Barlow. I called her to see if she could come sooner than our scheduled appointment. Even though she was working, she said she would come as soon as she could and she did. This was the hardest thing I have ever had to do and her patience and care for our family and especially for our Brodie helped us through this traumatic experience. I can't thank her enough for her kindness. Also, Jessica, whom I talked to on the phone was caring and compassionate, as well. I hope I never have to do this again, but if I do, I would definitely call Dr. Norman. Thank
you.
5.0Feb 22 2024 by Mary and Doug Barlow It's difficult to find the right words to review a mobile euthanasia service but, here we are..
This was not our first time losing a pet and it unfortunately won't be our last. However, it was our first time using a mobile vet and I'm never going back. It was so much less stressful for my dog and honestly for us as well. Dr Stephanie was respectful, caring, and calm. She talked with us through the hard moments and had the gentleness and compassion of a saint. Saying goodbye is so hard but it's easier for your pet when you can do it from the comfort of your own home.
5.0Jul 29 2025 by Ashley B. Upon arriving to our house when we decided to say goodbye to our cat, Dr. Norman was very kind, sympathetic and did a great job explaining the process and each step along the way. She made one of the worse days of my life much easier. I would recommend her to anybody.
5.0May 14 2024 by Jayden B Dr. Norman is the best. If you find yourself in the same situation that our family did call her. Don’t look for anybody else. We promise you won’t regret having her help your family through a terrible time.
Dr. Stephanie Norman was so caring and supportive. She made us comfortable with the process of having our cat (Toto) euthanized. We had him cremated and she delivered his ashes to us. She was very concerned for our surviving cat (Marvel) because had lost his lifelong relationship with his brother (littermate). She also recommended we take Marvel in as soon as possible for a health check due to his age. We took Marvel in. It hadn't quite been a year since his last vet visit. We caught a thyroid tumor early and were able to treat it early. He is doing great! We will bring him in for a follow up visit soon. Thank you Dr. Norman for helping us through a difficult time and for helping Marvel to live his longest and healthiest life possible❤️
5.0Jun 17 2025 by Gretchen M. Dr. Stephanie Norman is a gentle, compassionate, and deeply empathetic veterinarian who provided exceptional care for our pet in his time of need. She was incredibly accommodating and ensured that his passing was peaceful and filled with kindness. We are so grateful for her warmth and professionalism during such a difficult time.
5.0Nov 03 2025 by Mindy V. Putting down my 16 year old dog was not an easy choice. He was my OG dog and just a chill buddy. Dr. Stephanie took her time and made sure I knew the process and didn’t rush me into anything. She is super compassionate and I’m glad she offers this service in the privacy of my own home.
5.0Jul 23 2025 by Julia Schutze Dr. Stephanie Norman was an angel whose calm and gentle spirit was so appreciated in helping us through the super hard experience of saying goodbye to our dog. It was very obvious that this isn’t just a job to her, and that she genuinely cares about you and your pet. She was so kind, patient, and considerate. I would absolutely recommend her to anyone.
5.0Sep 04 2025 by Anna E. In home pet euthanasia,
This being my first time with my own pet, I was very apprehensive about going to a traditional vet for this experience. As weird as it is to say given the circumstances, I could not have asked for more when working with Dr. Stephanie. Her ability to be compassionate, empathetic, yet still professional was amazing. She walked me through the whole process, while giving me as much time as I needed to process all that was about to happen. She was able to relieve all of the self doubt I had about coming to the decision in the first place. Having helped other family members go through this in a standard veterinary clinic, I couldn't more strongly recommend doing this at home, in the comfort and familiarity of your place. Dr. Stephanie thank you so much for making a horrible circumstance as calm, peaceful, and timely as possible.
5.0Jun 26 2025 by Andrew Gawne Dr. Norman was authentically kind and empathetic. It's such a hard thing. Dr. Norman understood my grief and made room for it even as she explained things I needed to know.
Dr Norman was awesome. Ultra professional and efficient while expressing genuine compassion and empathy that allowed our family to grieve and experience this exceptionally difficult time as peacefully and easily as possible. I would definitively recommend Dr Norman to anyone.
5.0Jul 20 2025 by Earl D. Very little is easy about the passing of a beloved pet and family member. In our case, our beloved kitty of 20 years went downhill in a rapid fashion and Dr. Norman was able to assist in a difficult process with grace, elegance and compassion. Of everything involved, Dr. Norman was the best part, providing ease and helping with the grieving process in every step of the way. Her communication from scheduling to delivery of Cypress home was always professional and empathetic.
5.0Nov 29 2023 by Chris E Stephanie was so very patient and gentle with us and our dear Fredo who was so hard to say goodbye to. The whole process could not have gone better. Thank you !
Dr. Norman was wonderful, kind and compassionate. She took time to explain what would happen. She absolutely made, what was a terrible situation, tolerable and pleasant. Thank you Dr. Norman 💕
5.0Apr 15 2024 by Jessica H Dr. Norman was everything you would hope for. Compassionate, patient, transparent, accommodating, and efficient. We scheduled an evening appointment for the following day but our pup started going downhill fast overnight. Dr. Norman was able to adjust and meet us first thing in the morning.
5.0May 26 2025 by Jeremiah P. Dr. Norman provided the most compassionate and professional care at a most difficult time. We recommend her with the highest regards and fullest trust.
5.0May 18 2024 by Kathleen Nyhuis Dr Norman was so wonderful throughout the whole process. Lots of empathy and support for me, for my dog, and for our surviving pet. She was so kind and I would recommend a home visit for such events in the future. My dog passed away in his home with the people he loved, not more that I can ask for.
5.0Jan 13 2026 by Jennifer C. We were met with such compassion and understanding from Dr. Norman. Our cat Bro wasn't recovering from an acute health event and we had to make the difficult decision. There was quick availability and it was all scheduled online, we weren't up to making phone calls and explaining our situation so this was a HUGE relief. Once we scheduled Dr. Norman reached out to us within minutes offering flexibility to her services. She was able to come sooner than scheduled when his health got worse. She talked us through all the steps and was such a calming presence. Thankful we were able to have this level of care during such a dark time.
5.0Apr 30 2025 by Devin Rosario Dr. Norman helped us make an incredibly difficult choice. She was patient, thoughtful and very knowledgeable. She went above and beyond, talking to me on the phone before our appointment and giving helpful advice for things to watch for and think about prior to our appointment. Her kindness and expertise were invaluable and I’ll always be grateful for giving my beloved dog a peaceful end.
5.0Jun 11 2025 by Anne J. Dr. Norman's was kind and thoughtful throughout this difficult experience. It's not easy losing a pet, so having someone like Dr. Norman help you through it is essential. Highly recommended.
Dr. Stephanie was so compassionate during a very sad time in our lives. She made sure a cat was comfortable during the whole procedure, and that we were also doing ok. She listened to our stories remembering our cat.
Our experience was as good as it can be. I highly recommend Dr. Stephanie.
5.0Aug 09 2025 by Michele S. You cannot find a more compassionate and amazing person to help with your baby's passing than Dr. Norman. Unfortunately I had both my babies pass this year, and Dr. Norman was here for both. I called her on a Sunday because I was not able to book the appointment online, and she helped me get that done, even that day was her day off dedicated for her family. Both my babies were very comfortable with Dr. Norman, and they both went very peacefully. The care before, during and after is absolutely outstanding. Thank you for being here for us, Dr. Norman!
5.0Dec 04 2025 by Ioana W. This was the best way to go about one of the most difficult experiences. Dr. Norman was sweet and compassionate. She gently guided us through the whole process. Being able to have our beloved dog pass at home with us instead of in a vets office was a comforting aspect of an extremely difficult time. My family is very grateful for Dr. Norman
5.0Apr 20 2024 by Caitlin Baxter Dr. Norman was everything our family could've hoped for to help us through this extremely difficult decision and throughout the following weeks. I cannot recommend her highly enough, she feels like family now.
5.0Mar 22 2024 by Kelli F. My little demon of 16 years had stage 4 kidney disease and so I knew it was a matter of time. Unfortunately, that time came crashing down faster than I thought when I had to make a midnight run to the ER vet. The vet told me Nox should be in their hospital with his elevated kidney values, but understood (& agreed) when I talked about euthanasia. I made an appt with Dr. Stephanie Norman and had her come out yesterday. I was very emotional and anxious, but she put me at ease quickly, and walked through everything that would happen and why. She was both professional and very caring during the whole process.
I could have ended things that Saturday at the ER vet, but wanted Nox to be at home feeling safe when it happened. As painful as the situation was at the time (& still is), I'm glad I went that route.
5.0May 07 2025 by Glen McLean I can't say enough good things about Dr. Norman. She made an unbearable situation more bearable. She was kind, informative, empathic and very patient with us as we said goodbye to our furbaby. I am so thankful she guided us through this heartbreaking loss.
5.0Feb 01 2025 by Lori R. Dr Norman was a very compassionate doctor. When she arrived, she answered all my questions and made the process as easy as it could have been. I'm thankful that I was able to do it at home.
5.0Oct 22 2024 by Daniel O. Dr. Norman was compassionate and empathetic during this extremely difficult time. She was professional and caring throughtout the process.
5.0Feb 16 2024 by Chris P & Tammy P Dr. Norman explained process clearly, was empathetic, and respectful. Treated our Buddy and the whole family with much appreciated excellent care.
5.0Feb 03 2025 by Tom and Amy N. Dr. Norman was so kind, gentle and comforting to my dog, Dexter, and me. She did not rush, she explained every step of the process and made me feel safe and supported during the entire procedure. I cannot tell you how much I appreciate her. She is amazing and I can only hope that everyone receives the level of care that Dexter and I received.
5.0Mar 26 2024 by Teresa D Dr. Norman was so patient, prepared, and responsive. And what mattered most was that she was compassionate as she managed our family's last moments with our beloved dog. Dr. Norman's clinical skills were evident, and she really did think of all the little details to ensure that everything would go smoothly. It was a tremendously emotional experience but thanks to Dr. Norman, there was zero awkwardness. Our entire family is grateful for people like her who help the rest of us get through difficult times.
5.0Dec 30 2023 by Eugenia Y Calling CodaPet was the best decision we could have made. I filled out the request online at 1:30 in the morning and received a text from Dr. Norman within 10 minutes. Our family felt so supported by Dr. Norman and she made the process of putting our Ginger Belle down easier than expected. I would recommend CodaPet and Dr. Norman specifically to every pet owner I know.
5.0Feb 14 2024 by Heidi T. Dr Norman was terrific from our first text and phone contact to arrange a time for her to come to our house. She spent a great deal of time explaining the process and getting us comfortable with all the necessary steps in what was one of the saddest days in my life. I would highly recommend Dr Norman in helping you through your pets last day.
Dr. Norman did a fantastic job in a very sad and difficult moment that I appreciated very much. She was respectful of the situation, explained quickly what steps were involved in the process, did the deed then left quickly giving us the privacy needed to grieve.
5.0May 09 2025 by Cameron Wong Dr. Norman was absolutely wonderful. She was very professional and compassionate when my family needed it most and it was easy to tell that she truly cared not only for her patient but also my family. I found myself in Kenmore, WA after losing both my parents in 2023 trying to clean out their house and manage their estate. We traveled from Phoenix and brought all of our animals with us since we were going to be gone so long. Our 16 year old cat had been having kidney issues for about a year and finally it came time to help her move on to the next life. Dr. Norman came out to the house and explained the process and then took great care to ensure my family was comfortable with the decision and then proceeded to gently do what was needed to end Cassie’s pain. On top of the loss, we were set to drive back to Phoenix in less than a week and the thought of not taking Cassie home with us was not something we could bear. Dr. Norman called her contacts at the cremation facility and made a request to have the cremation and return of Cassie’s ashes expedited so we could bring her home with us to lay her to rest at our home. She delivered on her promise and we received her remains a few days before we had to leave. Cassie is now resting peacefully with her sister Nala, thanks to Dr. Norman going above and beyond to take care of everything for us and make sure that my family had the opportunity to start the grieving process and bring our beloved Cassie home with us. I can’t thank Dr. Norman enough for all she did to give my family peace in what has been a very hard year for us. Thank you again!
5.0Feb 13 2024 by Jonathan J Dr. Stephanie Norman was an angel whose calm and gentle spirit was so appreciated in helping us through the super hard experience of saying goodbye to our dog. It was very obvious that this isn’t just a job to her, and that she genuinely cares about you and your pet. She was so kind, patient, empathetic and considerate. She explained everything to us, and wasn’t rushing us at all. Everything was done with the utmost respect and care. I would absolutely recommend her to anyone.
5.0Sep 04 2025 by Anna Enger Stephanie was lovely. She was very kind, gentle and thoroughly professional. On one of our saddest days she made putting our beloved old sweet girl down bearable. It was hard to say goodbye to Olive, our dog of 14 years, but Dr. Stephanie gave her a calm and dignified passing.
5.0Jan 30 2024 by Bonnie W Dr. Norman was so warm and caring with us and our girl Lulu. We really, really appreciated her and we will call her again when our other older dog has his time. She was wonderful on such a hard day.
Dr. Norman was knowledgeable, considerate, and kind. I appreciate her calm demeanor, and compassion, during a heartbreaking decision. Puppy Monster was my baby doll. I was blessed to have him 16 years, and I miss him so very much. I have battled wondering if I betrayed him, but Dr. Norman gave me the wisdom, and comfort, to be able to get through those moments. I am so grateful that she was the Dr. that came to care for my baby. Thank you for what you do Dr. Norman.
5.0Jun 11 2025 by Darla D. I am grateful to Dr. Stephanie Norman for coming to our home and making such a heart-wrenching process a little less stressful. I had my cat Noodles for 17 years. He was the center of my world and when his little body was riddled with Cancer I had to set him free. Dr. Stephanie Norman was kind an reassuring. She explained the whole process as she went. I highly recommend her if you need to say goodbye to your furry loved one.
5.0Jan 15 2026 by Silvia S. Dr. Norman was the perfect doctor to help our family on one of the toughest days we encountered. She was prompt and on time. She was understanding and took her time explaining every step of the way. She ensured our pup was comfortable and never in pain. From the beginning to the end where we received our pups ashes back, Dr. Norman remained a professional. For being en extreme tough day for our family, Dr.Norman handled everything perfectly. Highly recommend.
5.0Oct 19 2024 by Matthew H. It was important for me to compartmentalize my pain and sadness through the euthanasia process. I wanted to stay present and calm with my loved one until she passed. I purposely did not invite support people to the appointment. I thought I would be alone. What I found in Dr. Norman was a compassionate and generous professional who seemed to intuitively sense what I needed, and when I needed it, without knowing me at all. I am forever grateful for her stewardship.
5.0Feb 09 2024 by Heather With very heavy heart I made an appointment with CodaPet (the only ones who had an appointment for the next day), and after I made the appointment with Dr. Stephanie Norman, she contacted me directly to let me know she will do anything she can if my dog declines fast overnight (my girl had lung cancer), and need her to come the previous night.
She was very punctual, and so compassionate. Truly a person you like the first time you see. Very sweet, attentive, and so delicate with my girl. She was so caring, and kept checking on my girl until she was gone. She let me say goodbye as long as I needed, then the wrapped her so gently like you wrap a baby and we carried her to her car. It was like my girl was not even gone.
I do not have enough words to express my gratitude for the way she helped me and my baby.
5.0Jul 03 2025 by Ioana Woods Dr. Stephanie Norman was chosen by us, and we are so grateful for the care she provided during an incredibly difficult time. Being deeply bonded to our dog made this decision heartbreaking, but after his Cushing’s disease failed to respond to treatment and his condition declined rapidly, we knew humane end-of-life care was the kindest choice. When we realized how poorly he was doing and requested an earlier appointment, Dr. Norman came a day sooner without hesitation.
From the moment she arrived, it was clear we had made the right choice. She was calm, compassionate, and genuinely concerned for our dog, taking time to meet him, comfort him, and gently explain what to expect throughout the process. Our dog remained peaceful and calm, which brought us great comfort even as we grieved saying goodbye. As painful as this experience was, we cannot say enough good things about the care Dr. Norman provided, and we would wholeheartedly recommend her to anyone who finds themselves in need of this service.
5.0Dec 17 2025 by Robert W. Dr. Stephanie Norman was truly a gift from God. Our sweet little 16 year old bichon, Frosty, was such a joy to our family, however, he got to the place that he was suffering and we made the difficult decision to put him down. Dr. Stephanie was so sincere in her compassion and care for the situation, even going on the floor under our daughter's desk where Frosty was lying in his bed to deliver the euthanasia. Our dog couldn't have been in better hands and we couldn't have had a more respectful transition for our pooch to his new life in Heaven. (She even lovingly brought a basket and pillows from Home Goods that she placed our dog in as she took him with her.) Thank you again for such a wonderful, peaceful way for our pooch to go home.
