Dr. Kelly Neri

Kind, caring, committed to the best ending my boy could have. Arrived on time, professional. An extremely sad time for me, met with compassion. My vet sent a card later. Follow up emails. Very well done. Easy to schedule online. A sad, but much needed and appreciated service.

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5.0

Jul 06 2024 by Nicomi K

Dr. Neri was a blessing to our family during the loss of our beloved dog, Roscoe. She was extremely compassionate and caring during the process.

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5.0

Jun 22 2024 by Mark P.

When you find yourself in an exam room at the emergency vet unexpectedly knowing you're going to have to say goodbye soon to your best friend, the last thing you want is to deal with logistics and scheduling and decision making. Our vet made it easy for us, hanging us a few brochure for vets that would come to our home - including CodaPet. We spoke with a triage person who set us up with a morning appointment with Dr. Neri so that we could have one last night together as a family. Dr. Neri was kind, considerate, and respectfully communicated timelines and what to expect. We prepared a place in our yard for Dizzy so that he could pass outside in one of his favorite places. Of course it started to rain as we were getting ready for those final moments but Dr. Neri was patient and flexible working with us as we didn't want to put him through the pain of relocating again at that point. Dr. Neri knew that we were uncertain we'd be able to make it all the way through the night before and offered to keep her phone on by her bed in case we needed her to come early. Fortunately we didn't, but what a relief to know she was willing to. Dizzy was comfortable with her and their interactions at the end. She was patient with our other dogs, and assisted us in one of the toughest times of our lives. We'll always be grateful.

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5.0

May 15 2025 by Bekah Torcasso Sanchez

Our beloved Halo, a full bred Australian Shepherd & who was considered by us a very much loved member of our family was laid to rest by Dr Kelly Neri on Thursday, March 27 2025 at 7:00 PM. My family and I cannot thank Dr Neri enough for her deep compassion, flexibility & lightning speed responses to reschedule due to my husband’s own cancer chemotherapy & radiation appointments, and going far & beyond what my family & I ever imagined an in-home vet would do. About a week prior to Dr Neri’s visit to our home, Halo’s soft tissue sarcoma on her right front leg worsened, she began bleeding from her butt, necessitating doggy diapers etc. Of the many competing in-home vet services, my sister-in-law found Dr Neri & the CodaPet website & I quickly called and spoke to Dana who was also so compassionate & kind as is Olivia, another team member. What my family will always remember about Dr Neri is that she is not on a time table but so very patient & accommodating, such as allowing our entire family, including my 9 year old grandson who took Halo’s passing especially hard, for us to show our love and say our goodbyes to Halo’s earthly passing. We also will never forget that Dr Neri while Halo was under anesthesia told us that Australian Shepherds & German Shepherds are fighters & that sometimes it takes 1/2 hour or longer for them to pass…our beloved Halo passed on to a better place in about 10 minutes…our precious little Halo was ready. In addition, we could see the tears in Dr Neri’s eyes too. As Christians, we saw the same compassion & love that Jesus has for all of his creations & animals too. Moreover, we were concerned about how our only daughter who was already exhausted from digging Halo’s final resting place/grave would be able to carry Halo’s container filled with her favorite toys, Christian contents etc into our backyard following the city of Cary’s burial instructions for pets. Well, Dr Neri helped my daughter for over 1 hour to help her. When I offered Dr Neri to pay her extra for helping my daughter, she declined, saying instead to purchase something for my 2 grandchildren to help them with their grief in no longer having Halo’s unconditional love & earthly presence in their lives… truly, Dr Neri’s goodness is beyond measure. Sincerely, Alexandra & Tom Manning

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5.0

Mar 30 2025 by Alexandra M.

Dr. Neri was so kind and compassionate. She helped us understand each step of the procedure and made sure our sweet Lily had the most peaceful passing.

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5.0

Apr 04 2025 by Victoria King

Dr. Kelly Neri was wonderful. I really appreciated her empathy and compassion, and she helped to reassure me I was doing what was best for my dog. My Lily was able to pass quietly and peacefully in her home and didn't have to endure the stress of going to a vet's office with all the noise and distractions. Thank you.

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5.0

Aug 05 2025 by William Orander

She was very calm and respectful to our dear Ozzy. Could not have been any better given the situation. Thank goodness for her being there to help us out during this difficult time.

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5.0

Sep 23 2025 by Betty J.

Dr. Neri promptly arrived and called ahead of time to let us know she was on her way to our house. She was incredibly compassionate and professional. Our Roscoe even moved and laid on her soft fleece jacket without any objection from her. She was a true comfort in an incredibly difficult moment for me and my wife. I would recommend Dr. Neri without reservation for your loved pet and family.

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5.0

Feb 16 2025 by Thomas W.

Very nice experience. It was difficult to administer the sedation and euthanasia but Dr. Neri did it. It was difficult to let go but she made it easier.

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4.0

Oct 30 2024 by Mark M.

Dr. Kelly was early which gave our family and pet time to acclimate to her presence. She was patience as one of my children were behind schedule. My pet warmed up to her quickly and the cheese whiz didn't hurt lol. Dr. Kelly explained everything she was going to do before she did it. She gave us plenty of time to spend and snuggle with our pet. The process did not feel rushed. She was so kind, considerate and compassionate. Our family was very grateful for her expertise during this time. Thank you again Dr. Kelly!!!

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5.0

May 03 2025 by Kesi S.

Dr Neri was wonderful. She was a kind and calming presence during a very difficult time. It was a peaceful process at home and I’m so happy we did that vs going to the vets office .

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5.0

Feb 28 2025 by Brooke K.

one of the hardest decisions we ever had to make as a family was made so much easier with the love compassion and professionalism that was shown to us by Dr Neri. We are so grateful for her support. I would highly recommend Dr Neri to any family who finds themselves in a similar situation.

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5.0

Sep 15 2025 by Myron S.

As painful as it was putting my Scotty down, it was so meaningful to have Dr Neri giving love, assurance and professionalism while we went through this most difficult time. She gave us time to say goodbye and never made us seemed rushed in anyway. I will forever be grateful that we used CodaPet.

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5.0

Apr 07 2025 by Laura Upchurch

I am very thankful for Dr. Kelly and providing a service to come to my home for us and Daisy. She was extremely professional and warm as she helped guide us through the process and giving us the space to say goodbye.

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5.0

Jul 28 2025 by Stacey R.

Dr. Neri is truly an angel. She recently helped me through the hardest thing I’ve ever had to do—saying goodbye to my beloved baby, Luna. Dr. Neri came to my home, which made an incredibly difficult experience just a little more bearable. She explained everything with such care and gentleness, making sure I understood the process and what was best for Luna. Before the scheduled day, she reached out to me personally, asking if I had any questions and wanting to know more about Luna. That level of compassion showed me just how much she truly cares about both her patients and the families she supports. On the day of, her calm and empathetic presence was exactly what I needed. She treated Luna with love and respect, and that meant the world to me. I can’t express how grateful I am for Dr. Neri’s kindness and professionalism. She made an unbearable situation just a little easier, and I will always be thankful for that.

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5.0

Sep 25 2024 by Whitney B

Kelly was very compassionate in her efforts with Alaya and our family. She took extra time to let us know what was happening and was going to happen. Although things didn't go as originally planned, she made sure that all was smooth and thoughtful. All in all , she did an outstanding job and our family is thankful.

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5.0

Jan 20 2025 by Roger F.

Dr. Neri was so kind and compassionate during the loss of our sweet Lily. She made sure we understood every step of the process and made her passing so peaceful. Thank you for everything Dr. Neri

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5.0

Apr 17 2025 by Victoria K.

Dr. Neri’s compassion and expertise made the passing of our cat very peaceful. We appreciated her willingness to work with our family’s schedules to enable more members to be present. We are very appreciative for all she did to make the process easier for us and our cat.

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5.0

May 15 2025 by Helen B.

Kelly Neri was absolutely amazing. She was kind and caring. I recommend 100 percent. She is absolutely wonderful. She showed caring and love to our Bailey. She is caring and very professional. In other words, she really knows what she's doing. 10/10.

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5.0

Jul 20 2025 by Dizzy lyfe

I had to make the very difficult decision to put my sweet pup dog Ava to rest. She was diagnosed with a mammary tumor back in July 2024. I searched around for a local in home euthanasia and scheduled with Dr. Kelly Neri. I then canceled early that morning hoping I could have one last weekend. Unfortunately she wasn't able to keep any food or water down and I contacted Dr. Kelly late Friday near midnight. I'll forever be grateful to you for going out of your way late on a cold night to help Ava finally be at piece without suffering. Thank you again for you and your son being so kind and compassionate during one of my hardest days having to say goodbye.

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5.0

Dec 13 2024 by Daniel R.

Dr. Kelly Neri is truly one of a kind. She was incredibly gentle and compassionate in allowing us to say a beautiful goodbye to our wonderful pup Roscoe in Jan 2025, who let us know on his final day that he was ready for his next journey. Roscoe also loved Dr. Neri's fleece jacket, which is lied down on for comfort. We will always be grateful for her loving care.

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5.0

May 09 2025 by Weber Thomas

Our connection with Dr Neir was one of compassion and empty. Our initial contact was to address any questions we had as a family . When arriving to the house her first thoughts were for Naboo to make sure we kept her as come, relaxed reducing any anxiety knowing that there would be someone new in the house. Dr Neir first engaged with Naboo and said we could take a much time as needed for us and Naboo. This was very comforting for our family and wants to thank Dr Neri for keep such good care of Naboo in this time. Thank you for being kind and thinking of our family with the steps you took to make this a peaceful transfer. The Pecks

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5.0

Sep 21 2024 by Robert P

We used Dr. Neri in September 2024 for the first time when we had to say goodbye to our fur baby. She was wonderful to work with, empathetic and kind. When it came time to call someone for our other fur baby during the holidays, Dr. Neri happened to be the vet available again. I didn't expect her to remember us, but she did, and she was just as empathetic and kind as she was the first time. She walked us through the process, gave us time to cuddle our babies, and helped our fur babies feel comfortable, spoiled, and loved as they crossed the rainbow bridge. We are truly grateful to have had such a sweet spirit assist our babies with their final journey.

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5.0

Jan 06 2025 by Alicen R.

Dr. Neri was exactly what we needed for this difficult process. She was a compassionate, kind, and patient guide and we were so grateful for her service.

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5.0

Nov 16 2025 by Scott M.

Dr. Kelly Neri was so kind and compassionate. She was immensely patient with my wife and I. Dr. Neri let us take the time to play with Annie before starting the process, which she was also very patient throughout. After the euthanasia, she let us spend extra time holding Annie, getting some of her prints, and letting us say some final words before removing her from the home. Dr. Neri was truly attentive and gentle, and overall helped us get through this unbearable situation.

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5.0

Oct 31 2024 by Amanda G.

Dr. Kelly Neri provided excellent service for our pet cat Lily. She was compassionate, knowledgeable, and professional. Dr. Neri provided a relaxed atmosphere that comforted our family during this time of transistion and loss of Lily. We are grateful and pleased that we chose Dr. Neri.

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5.0

Mar 28 2025 by Margaret Kallander

Dr. Neri was absolutely wonderful! From the moment she entered our home, we felt completely at ease. She was calm, quiet and very respectful of the situation. She answered our questions and concerns with compassion and kindness. It was a very emotional experience for us and she was very supportive. Making the decision concerning our sweet Gracie girl was very difficult, but I am confident it was the best decision. We appreciate Dr. Neri and would definitely recommend her!

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5.0

Dec 22 2024 by Jayme C.

We had to contact CodaPet unexpectedly and were able to have Dr. Kelly Neri come to our house for in home pet euthanasia within 12 hours. Dr. Neri was lovely and made the process a little easier. Having our sweet kitty Astor be able to stay in a comfortable environment was priceless.

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5.0

Apr 16 2025 by Janelle Howard

Very thoughtful and considerate. Her communication with us was impeccable. Comforting and trustworthy care. We were very grateful to have her guide us through this difficult process.

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5.0

Dec 18 2024 by Jeannie B.

Dr. Neri was so kind, compassionate, and respectful to our family during such a difficult time. It’s a heartbreaking decision to make but when you have a vet like Dr. Neri helping you, it certainly brought us some peace and comfort. We could not have asked for a more calm and loving farewell to our beloved kitty.

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5.0

Mar 28 2025 by Theresa G.

Dr Neri was Sam's previous vet before she joined codapet. I knew from history Dr Neri is a calm, caring, and knowledgeable vet. The process was not easy but Dr. Neri made it so we understood all the steps. She gave us time when we needed it. I can not express how much calmer and less stressful the in home process was compared to going to a vet. Sam was treated with respect every step of the way.

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5.0

Aug 18 2024 by Erika G

I'm so thankful for the service that CodaPet provides. Dr. Neri was gentle and empathetic. I'm grateful that I was able to give my nearly 15yo Paisley a peaceful passing in our home. Thank you, Dr Kelly Neri, I'm so appreciative of your kind heart!

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5.0

May 06 2025 by Niki Rhoe

It was a difficult decision to let my sweet fur baby, Paisley, go. Dr. Neri was helpful and patient as I struggled with the decision over several weeks. When the time came, she was so sweet and gentle with Paisley, and she was caring and empathetic with me. There aren't enough words to express how grateful I am for this service and how thankful I am to Dr. Neri for supporting me and Paisley through this process ❤️

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5.0

May 18 2025 by Nicole R.

Dr Neri was the absolute best at such a sad time. She gave us space to spend the last moments with our cat on our own and made everything go so smoothly. I wish I hadn't had to use her services but she made an awful situation the best it could be. I cannot recommend her highly enough.

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5.0

Aug 29 2024 by Sallee D

Dr Neri was so kind, gentle, and compassionate with us and with Ellie. I’m so glad we chose to make this difficult decision a little easier by doing it in the comfort of our home. Sweet Ellie died peacefully in my arms. There was no rush, no hurry, just love and peace. We will be forever grateful.

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5.0

Jul 02 2025 by Mollie H.

10/10, will absolutely call them for all our pets in the future. The booking process, handling of our pet's remains, and the kindness, compassion, and care shown by the company was so far beyond what I expected. Our 17yo kitty declined in health practically overnight. She was good, then all-of-the-sudden she wasn't. We wanted her to be as comfortable and surrounded by love as possible, so we looked up at-home options. I'll never do it any other way now. Our Doctor was Dr. Kelly Neri, and I can't sing her praises enough. She was very adaptive to our and our kitty's needs. She made her so comfortable and carried her out after in a beautiful little basket with care and dignity. She seemed to know exactly when we needed a moment to grieve, she didn't rush or pressure us with anything. And she got us a perfect little imprint of her paw. Our kitty crossed the bridge in her own bed and we didn't have to do the hellish drive from the vet's office after. Afterwards, Codapet contacted our vet, and they handled our kitty's remains, delivering her in a beautiful little urn directly to us. Dr. Neri even sent a very thoughtful card after. The cost was less than we had to pay for our dog a few years ago, and overall the experience was as not-terrible as it could have been. They never once asked for a review, and I almost never write reviews. But this company has been so amazing during this time and I want to assure any pet owners that are looking at options that this is an excellent one. I am so grateful for this organization and especially Dr. Neri. It'll never be an easy hit, but they really softened the blow.

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5.0

Mar 07 2025 by Mary Dague

Dr. Kelly Neri was wonderful. I had expressed concern about giving Pikachu his sedative too fast and causing him to flinch, as had happened with another cat at a hospital, and she understood our concern and was so gentle and kind. She had my daughter offer him a Churu treat which she allowed him to enjoy for some time before slowly injecting the sedative. He quickly fell asleep with no pain at all. After then, she injected the euthanasia agent. He had no pain and no discomfort. Doing this in our home, on the couch of his choice, meant he had no stress, no metal tables or yapping dogs to disturb him and cause him anxiety. I plan to hire Dr. Neri again when it is time for my other cat to go. We all miss Peaky terribly, but know we made the right choice in using Dr. Kelly Neri and CodaPet.

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5.0

Aug 19 2025 by Laurel Hills

Dr. Kelly Neri was a wonderful, caring, compassionate vet who made our in-home pet euthanasia experience as peaceful as it could be. We loved that she gave Pikachu a Churu treat to lick and let him lick it quite a while before injecting the anesthesia. Dr. Neri knew that we'd had a bad experience with one pet who had the anesthesia admitted too quickly, making him flinch. She was careful to go slowly. Then he quietly lowered his head a bit until she injected more, and he fell asleep peacefully. She caused him no pain whatsoever, and he was receiving love and attention right to the end. When she administered the euthanasia drug he was already sleeping. We are very grateful to her for making this painful experience as good as it could be. I'm also grateful that she had several openings the day we called and we were able to schedule for that day at a time that was convenient for all of us. I'd definitely hire her again.

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5.0

Sep 02 2025 by Laurel H.